ZeroOne Labs PTY LTD

Effective Date: March 4, 2025

1. Introduction

ZeroOne Labs PTY LTD ("ZeroOne," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software leasing solutions and related services (collectively, the "Services"). We provide B2B fintech software leasing solutions and understand the importance of data security and privacy in the financial technology sector. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including: Account Information: When you register for our Services, we collect information such as your name, email address, company name, job title, and contact information. Business Information: Information about your business including business address, tax identification numbers, and other relevant business details. Payment Information: Payment details, billing information, and transaction history. Communications: Information you provide when you contact us for support, provide feedback, or communicate with us for any other reason. Contract Information: Details related to the software leasing agreements, including terms, usage requirements, and licensing information.

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including: Usage Data: Information about how you use our Services, including features accessed, time spent on the platform, and interaction with various service components. Log Data: Server logs, IP addresses, device information, browser type and settings, date and time of access, and other technical information related to your use of our Services. Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2.3 Information from Third Parties

We may receive information about you from other sources, including: Business Partners: Information shared by our business partners, such as integration partners or financial institutions you work with. Service Providers: Information from third-party service providers that help us provide, maintain, and improve our Services. Public Sources: Publicly available information about your business, such as business registries or professional profiles.

3. How We Use Your Information

We use the information we collect for various business and commercial purposes, including to: Provide, maintain, and improve our Services; Process transactions and send related information, including confirmations, invoices, and support notifications; Respond to your comments, questions, and requests, and provide customer service; Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage, and activities in connection with our Services; Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of ZeroOne and others; Personalize and improve your experience with our Services; Comply with legal obligations and enforce our terms and policies; Facilitate business operations, including the management of software licenses, billing, and contract obligations.

4. How We Share Your Information

We may share the information we collect in various ways, including:

4.1 With Your Consent

We may share your information when you give us your consent to do so, including when you direct us to share your information with third parties.

4.2 Service Providers

We share information with vendors, service providers, and consultants that need access to such information to carry out work on our behalf. These entities include: Hosting and infrastructure providers; Payment processors; Analytics providers; Customer support services; Security vendors; Professional services providers, such as auditors, attorneys, and consultants.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4.4 Legal Requirements

We may share information if we believe disclosure is necessary or appropriate to: Comply with applicable laws, regulations, legal processes, or governmental requests; Enforce our terms of service and other agreements, including for billing and collection purposes; Protect our rights, property, or safety, and that of our customers or others.

4.5 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Security

ZeroOne takes the security of your information seriously. We implement appropriate technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and applicable legal requirements.

7. Your Rights and Choice

Depending on your location, you may have certain rights regarding your personal information, which may include: Access: You may request access to your personal information. Correction: You may request that we correct inaccurate or incomplete information about you. Deletion: You may request that we delete your personal information. Restriction: You may request that we restrict the processing of your information. Data Portability: You may request a copy of the information you have provided to us in a structured, commonly used, and machine-readable format. Objection: You may object to our processing of your information. To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

8. International Data Transfers

ZeroOne is based in [Insert Country/Region], and we process and store information in [Insert Country/Region] and potentially other countries. These countries may have data protection laws that are different from those of your country. By providing us with your information, you acknowledge that your information may be transferred to and stored in these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. If we make material changes to this Privacy Policy, we will make reasonable efforts to notify you, such as by sending an email to the address associated with your account or by placing a prominent notice on our website.

10. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

ZeroOne Labs PTY LTD

Level 36, 1 Macquarie Place

Sydney, NSW 2000

Australia

Email: dev-admin@zeroone.gg

Phone: (02) 8075 4552